1. Increase Sales
Serving your Customers better also increase your Sales because it is well known that happy Customers tend to return while they spread positive word-of-mouth about your business.
Successful Marina simplifies procedures and automates many labor intensive tasks. That way the marina staff is happier and has more time to cater the needs of your Customers.
For example, the marina user can jump from the mooring place of the vessel...
|
|
...to the automated invoicing procedure. The user can always check the invoice before sending it to the printer or to the email of the customer by previewing it on the screen. After the invoice is printed, the outstanding balance of the Customer, as well as all the statistical reports of the marina/boatyard are updated automatically; all this work is completed in just a few seconds rather than in minutes or hours. The Customers will no longer wait for long manual procedures to be completed. At the same time, your staff will have more time to focus on them.
Additionally, you can use the very same procedure in order to calculate the Pro forma of a Customer. With the integrated eDocument generator of Successful Marina this pro forma can be send to the Customer directly as an email or fax without even printing it on paper.
|
As a matter of fact the eDocument generator lets you easily fax, email or save on your computer any document (pro forma, reports, waiting lists...) that Successful Marina produces in various electronic formats (Microsoft Excel, Microsoft Word, HTML, XML, Text, Picture, Adobe Acrobat PDF, etc) for further use (see screen shot below).
|
|
